Privacy Policy

Last revised: March 21, 2024

ADS Rent a Car LLC (hereinafter referred to as “Wheelson.io,” “we,” or “us”) cares about privacy and wants you to understand how we collect, use, process, and disclose your information. This Privacy Policy applies to your access or use of our websites and applications, including wheelson.io, wheelson.ae, app.wheelson.io, and app.wheelson.ae (collectively, the “Platform”), when communicating with us or other Wheelson.io users on any device (collectively, the “Services”), or when you otherwise provide us with information.

What information will Wheelson.io collect about me?

When you sign up to use a service on the Wheelson.io website, we may request personal information such as your full name, email address, mobile phone number, WhatsApp number, date of birth, a photocopy of your driving license, an ID photocopy, and a face photo.

Different web pages may request different types of personal information.

By providing your details in the requested fields, you enable Wheelson.io and its service providers to deliver the services you select. Wheelson.io also uses cookies and collects IP addresses (an IP address is a number that uniquely identifies a specific computer or other network device on the internet).

We use analysis software to examine IP addresses and cookies to enhance your user experience. This information is not used to create a personal profile of you, and log files are regularly purged.

How will Wheelson.io protect my personal information?

We are committed to protecting your personal information through appropriate technical and organizational measures, including encryption.

We regularly review these measures to ensure they remain effective. Your personal information is safeguarded with physical and IT security controls, including access restrictions that manage how your information is processed and handled.

Changes to this privacy policy

We may update this Privacy Policy from time to time. Please, refer to the “Last revised” date at the top of this page to see when it was last updated. Any changes will take effect when we post the revised Privacy Policy on our Services. Your continued use of the Services after these changes indicates your acceptance of the updated Privacy Policy.

If you do not agree with the changes, you may contact us to close your account, and you will be governed by the previous version of the Privacy Policy.

Your controls and choices

Our goal is to give you control over the personal information we collect about you, ensuring its accuracy and alignment with your preferences. You have the right to access, update, and amend the personal information we hold about you. If you wish to change how we contact you, please refer to the information above.

In certain circumstances, you may also object to our use of your personal information for specific purposes, request limitations or restrictions on its use, or ask us to correct, remove, or delete your personal information.

Will Wheelson.io share my personal information with anyone else?

We will never sell your personal information and will only share it as outlined in this Privacy Policy. Your information will remain confidential except where disclosure is required or permitted by law (such as to government bodies or law enforcement agencies). Generally, we will only use your information within Wheelson.io. However, in some cases, Wheelson.io may use third parties to process your information. We will require these third parties to adhere strictly to our instructions and not use your personal information for their own business purposes.

How long will Wheelson.io keep my personal information?

We will retain your personal information on our systems for as long as necessary to provide the relevant service or as stipulated in any contract you have with Wheelson.io.

If you contribute content to the Wheelson.io website, we will generally keep it only for as long as reasonably required for the purpose(s) for which it was submitted.

How does Wheelson.io store and handle my personal information?

We, along with any third parties with whom we share your personal information, host, store, and otherwise manage that information within the European Economic Area (EEA). Please note that our server is located in Dubai.

Changes to Wheelson.io Privacy Policy

This Privacy Policy may be updated periodically, so we recommend checking it each time you submit personal information to Wheelson.io. The date of the most recent revisions will be displayed on this page.

Cookies Policy - Information Wheelson.io collects from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive.

Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of The Renty web site features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of Wheelson.io web site features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to Wheelson.io web site the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does Wheelson.io use cookies?

Information supplied by cookies can help us to analyze the profile of our visitors and help us to provide you with better user experience.

For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

Wheelson.io also uses a number of independent measurement and research companies. They gather information regarding the visitors to Wheelson.io

Credit/Debit card details

a) All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties, except for Telr.com, which is a PCI-certified organization. For further information, please proceed to their site.
b) Wheelson.io will not pass any debit/credit card details to third parties.
c) Wheelson.io takes appropriate steps to ensure data privacy and security, including various hardware and software methodologies. However, we cannot guarantee the security of any information disclosed online.
d) Wheelson.io is not responsible for the privacy policies of external websites to which it links. If you provide information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have questions about their use of the information they collect.